Advertiser disclosure
Correction Policy
If We Get Something Wrong, We Want to Know — and We Want to Fix It.
Financial information can influence real decisions. A wrong fee, outdated rule, incorrect product feature, misleading statement, or inaccurate number can cause a reader to misunderstand a financial product or make a decision based on information that is no longer correct.
We take that responsibility seriously. AI FinSage aims to publish accurate, useful, and current financial information, but we recognize that mistakes can happen. When they do, our responsibility is not to defend the original content. Our responsibility is to correct it.
If you believe something on AI FinSage is inaccurate, misleading, or materially outdated, we encourage you to tell us.
What We Mean by a Correction
A correction addresses information that was wrong or materially misleading when it was published.
Examples can include:
- an incorrect number, fee, date, or calculation;
- a factual statement that is inaccurate;
- an incorrectly described product feature;
- an inaccurate comparison between products;
- a statement that creates a materially misleading impression;
- an important factual detail that was presented incorrectly;
- information attributed to the wrong source;
- a material error in a rating or conclusion caused by incorrect information.
Not every change to an article is a correction. Sometimes information changes because the world changes. That’s why we distinguish corrections from updates, clarifications, and ordinary editorial improvements.
Correction vs. Update vs. Clarification
Correction
We were wrong about a factual matter.
Example:
An article states that a financial app charges a $5 monthly fee when its actual fee is $8.
Action:
We correct the inaccurate information and, when appropriate, identify the correction.
Update
The information was accurate when published but has subsequently changed.
Example:
A financial app changes its subscription price after our original review.
Action:
We update the information and reassess the article when the change materially affects our conclusions.
An update does not necessarily mean the original article contained an error.
Clarification
The underlying information may be accurate, but the wording could reasonably cause confusion or create an unintended impression.
Example:
A sentence is technically correct but could lead readers to misunderstand an important limitation.
Action:
We revise the wording to make the intended meaning clearer.
Editorial Improvement
We occasionally improve content without correcting an error. This can include restructuring a section, improving readability, adding useful context, replacing an outdated example, or making other changes that improve the reader’s experience. These changes do not necessarily require a correction notice.
What Should You Report?
If you find something that appears inaccurate, we want to hear about it. You can report the following:
Factual errors
A statement, number, date, fee, calculation, or other factual detail appears to be incorrect.
Outdated information
A product, price, feature, policy, rule, or other important detail has changed.
Misleading information
The wording may technically contain true information but creates a materially misleading impression.
Incorrect product information
A feature, fee, eligibility requirement, limitation, or other characteristic of a financial tool appears to be described incorrectly.
Source or attribution errors
A claim appears to be attributed to the wrong source or the cited source does not support the statement.
Rating or comparison errors
An important factual mistake may affect a product rating, recommendation, ranking, or comparison.
You don’t need to know exactly what type of problem you’ve found. If something doesn’t look right, tell us what you found and why. We’ll review it.
How to Report an Error
The most useful correction reports contain enough information for us to investigate the issue. When contacting us, please include:
The page
Tell us which AI FinSage article or page contains the potential error.
The specific information
Quote or describe the statement, number, claim, or section you believe is incorrect.
What appears to be wrong
Explain why you believe the information is inaccurate, misleading, or outdated.
Supporting information
If possible, provide a reliable source showing the relevant information. This could be an official company page, government source, regulatory document, product documentation, or another credible source.
The correct information
If you know what the information should say, include that as well. You don’t need to provide all of this for us to consider a report. But the more specific the report, the easier it is for us to investigate.
What Happens After You Report Something?
Every correction report deserves to be considered seriously. Our process is straightforward:
We review the information you’ve submitted and identify the affected page and claim.
We examine the relevant information and consult appropriate sources to determine whether an error exists.
Where necessary, we compare the information against primary sources, authoritative sources, product documentation, or other reliable evidence.
We determine whether the issue requires a correction, update, clarification, or no change.
If a change is warranted, we make the appropriate revision.
If the error affects a broader conclusion -such as a product comparison, recommendation, or rating – we reassess the relevant content rather than correcting only the isolated sentence.
When a correction is material, we identify the correction on the affected content so readers can understand what changed.
We Don’t Automatically Treat Every Disagreement as an Error
A correction policy is not a mechanism for making every article say exactly what every reader believes. Financial topics can involve legitimate differences in interpretation, judgment, methodology, and preference. For example, a reader may disagree with our assessment of whether a particular budgeting app offers good value. That disagreement does not necessarily mean the article contains a factual error.
Similarly, a reader may prefer one financial product over another even when our analysis reaches a different conclusion. We distinguish between a factual error and a legitimate difference of opinion or editorial judgment. However, if an opinion or conclusion is based on incorrect facts, unsupported claims, or information that has materially changed, we will review the underlying evidence and revise the content when appropriate.
Being challenged does not automatically mean we are wrong. But being challenged should always give us a reason to check.
When We Make a Material Correction
When a factual error materially affects an article, we may add a correction note to the affected content. The note may explain:
- what was incorrect;
- what was corrected;
- when the correction was made;
- and, when useful, what source or information supported the correction.
We don’t believe readers need a detailed change log for every spelling adjustment or minor formatting improvement. But when an error could affect a reader’s understanding or decision, transparency matters. The purpose of a correction note is not to draw attention away from the mistake. It is to make the correction visible.
What About Outdated Financial Information?
Financial information changes frequently. Interest rates change. Fees change. Products change. Companies introduce or remove features. Eligibility requirements change. Laws and regulations can change. Market conditions change. An article can therefore become outdated even when nothing in the original article was factually wrong at the time it was published.
When important information changes, we may update the affected content. If the change materially affects our original conclusion, comparison, recommendation, or rating, we may conduct a broader reassessment rather than simply changing the outdated sentence. A current article should reflect current information — but an update is not automatically a correction.
Corrections Can Affect Ratings and Recommendations
Sometimes an error is more than an isolated sentence. Suppose a product review gives a financial tool a high rating because the review incorrectly states that the product has a feature that it does not actually offer. Correcting that feature description may require more than changing one sentence. We may need to reconsider:
- the relevant evaluation criterion;
- the product’s strengths and weaknesses;
- its comparison with alternatives;
- its overall rating;
- and the recommendation that follows from the analysis.
When an error changes the reasoning, we correct the reasoning too. This is particularly important for product reviews and comparisons because a small factual mistake can sometimes have a much larger effect on the final conclusion.
Our Standard for Corrections
We don’t measure accuracy by whether we can claim that AI FinSage has never made a mistake. That would be an unrealistic standard for any growing publication producing a large and changing body of financial information. Instead, we measure our responsibility by how we respond when something is wrong. This is our standard
Our Commitment to Readers
We publish financial information because readers should have access to information that helps them understand their options and make better-informed decisions. That responsibility does not end when an article is published. It continues when information changes. It continues when a reader challenges something we have written. And it continues when we discover that we made a mistake ourselves. If we get something wrong, we will work to make it right. And if you find something we missed, we want you to tell us.